Privacy Policy

Last updated: April 22, 2026

1. Introduction

Welcome to Raw Paw. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and make purchases from our store.

2. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.

3. How We Use Your Information

We use the information we collect to process your orders, send you order confirmations and updates, communicate with you about your purchases, and improve our store. We may also send you marketing communications if you have opted in to receive them.

4. Facebook Pixel

Our store uses the Facebook Pixel. This tool allows us to measure the effectiveness of our advertising by tracking actions people take on our website. Facebook may use this data to show you relevant ads on Facebook and Instagram. You can opt out of Facebook ad tracking in your Facebook ad settings at any time.

5. Sharing Your Information

We share your personal information with third parties only to help us provide our services. This includes Shopify (our store platform), payment processors, and shipping carriers. We do not sell your personal information to third parties.

6. Your Rights Under CCPA

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, please contact us at the email below.

7. Cookies

We use cookies to keep track of your shopping cart and to understand how you interact with our store. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for our records unless you ask us to delete it. You may request deletion of your data at any time by contacting us.

9. Returns

We offer a 30 day return window. For full details please review our Return Policy page.

10. Changes To This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us through the Contact page on our website.